Mobile: 01977 093 000

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All prices are ex-works our warehouse basis. Transportation cost will be added based on products you buy and your location

Which payment methods are accepted in the Online Shop?

We accept Bank transfer (EFT, RTGS and NPSB), Bank Cheque, Pay Order, Demand Draft and bKash.

Your payment will be considered received once our account gets credited.

How long will delivery take?

Depends on the product categories. In most cases, we supply within 2-3 working days, but it may be extended upto 7 working days also.

What exactly happens after ordering?

Our sales team process the order and take initiative to deliver the goods coordinating with our departments.

Do I receive an invoice for my order?

Yes, of course. You’ll receive and Invoice along with VAT (Mushok 6.3) copy , Delivery Note, Packaging List, Installation Note (if any) and Warranty Card.

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